FAQ

Not all sellers work with the private sector, with architects, designers and so on. Some sellers do not disclose their prices and products to a wider audience, including business-to-business. If you are constantly looking for new slabs or opportunities, we are your go-to website. However, if you have been working with a particular seller for a long time, our service might not be your cup of tea.

The website shows retail prices, and in case you wish to buy just one slab, the likelihood will depend on the seller, as not all of them agree to sell only one slab. In this situation we will ask you to leave a request by adding desired items to cart. Professional market players have the best achievable prices, to specify them we ask you to write additional details along with your request. We will find out what prices the seller is offering and will do everything to lower the cost or keep it at the same level.

This depends on the seller, as while some will be glad to sell one slab, others will need to confirm if it’s possible (unless there is a comment attached to the block/slab you are interested in)

If you are a regular customer, we will try to hook you up with the best possible prices on the market, although we do not promise that the final prices will be the same as the prices of the stone workshop. Besides our great prices we can offer to make a cut-to-size order for anyone who is interested in creating individual pieces. Please contact us in order to discuss collaboration.

After you order, we reach out to the seller, check the prices, stock, potential discount and reserve your slabs. Next, we write to you informing you of the necessary details and giving you the sellers contacts so you can arrange a time for a visit.

Your money goes directly to the seller. Customers do not pay extra for the platform services, our resource functions on exclusively agent fees.

No, we do not deliver products. In our opinion, slabs are a very peculiar product: texture wise, aesthetically, visually, etc. That’s why we ask clients to view their order face-to-face and all prices are taken from the seller’s warehouse. We want our customers to fall in love with the product before buying it. After approving and purchasing the order, the buyer is responsible for picking up the product and for it’s transportation.

No, our orders can not be returned. Such materials are very delicate and once you decide on buying, returning the stone will not be possible. It will be possible only on rare occasions by discussing with the seller.

Yes, we can offer to make single pieces. What’s more, we can also do assembly installations, depending on the region or with our help/partner’s help.

Our manufacturers are hard workers and sometimes we can’t keep up. It is possible that the product you are looking for is available, but not uploaded yet. Do not hesitate to send us a request, we will clarify. Even if you did not find the material you need, ask us a question.

Yes! Our company was born out of understanding that specialists like us are very much in demand. That’s exactly how we started as a business - making such projects for customers. Now, of course, we have evolved, but we are still able to help you with such requests. Send us a request and we will offer you the best possible realization of your project.

We made our platform comfortable for independent use, so that you can order and choose desired products on your own. Nonetheless, if you ever do need help, we are ready to support your ideas and wishes no matter when or where. Feel free to reach out in any convenient way: Telegram, Whatsapp, Facebook, e-mail or simply use the chat on our website. We will do our best to provide you with the best assistance possible. In case all above-mentioned ways do not suit you, you can contact us by phone - for Russia +7 499 938 9999, for any other countries +302551888013.